Effective Date: 09 July 2025

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     Welcome to Zocura Medipharma Private Limited ("Zocura", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website www.zocura.in.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or use our website.

1. Information We Collect

        We may collect the following categories of information:

     

A. Personal Information

         You may voluntarily provide information such as:

• Full Name

• Mobile Number

• Email Address

• Company or Organization Name

• City and State

• Professional Details (Doctor, Pharmacist, Distributor, Retailer, Healthcare Professional, etc.)

• Any information submitted through contact forms, enquiry forms, career applications, or other communications.

     

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Referral Source

• Cookies and Analytics Data

 

2. How We Use Your Information

          Your information may be used to:

• Respond to your enquiries.

• Provide information about our products and services.

• Process distributor or business partnership requests.

• Improve our website and user experience.

• Conduct website analytics.

• Send product updates, newsletters, promotional materials, or scientific information (where permitted by law).

• Respond to customer service requests.

• Comply with legal and regulatory obligations.

• Detect fraud, misuse, or unauthorized access.

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3. Cookies

           Our website may use cookies and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Measure website traffic.

• Analyse visitor behaviour.

• Enhance website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

 

4. Sharing of Information

          We do not sell or rent your personal information.

We may share information only with:

• Our authorised service providers.

• Website hosting providers.

• IT support providers.

• Analytics providers.

• Legal or regulatory authorities where required by law.

• Government authorities in compliance with applicable regulations.

All third parties are expected to maintain appropriate confidentiality and security standards.

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5. Data Security

         We implement reasonable administrative, technical, and organisational safeguards to protect your information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

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6. Data Retention

          We retain personal information only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

After the applicable retention period, information may be securely deleted or anonymised.

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7. Third-Party Links

          Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.

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8. Children's Privacy

          Our website is intended for individuals who are at least 18 years of age or otherwise legally capable of providing consent.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.

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9. Your Rights

          Subject to applicable laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where applicable.

• Withdraw consent where processing is based on consent.

• Object to certain processing activities.

• Request information regarding how your personal data is processed.

To exercise these rights, please contact us using the details below.

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10. Email Communications

            If you subscribe to our newsletters or marketing communications, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

 

11. Changes to this Privacy Policy

          We may update this Privacy Policy periodically.

Any revisions will be published on this page with an updated Effective Date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

 

12. Contact Us

            For any questions regarding this Privacy Policy or our data handling practices, please contact:

Zocura Medipharma Private Limited

Email: info@zocura.in

Customer Support: +91-877 739 9541

Registered Office: 33, Kabir complex, Gunj Bazar, Nadiad, Gujarat, India, PIN-387001

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Consent

By accessing or using www.zocura.in, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.